Healthcare E-Commerce Solutions

Healthcare E-commerce Solutions

At IT Medical, we are not just another software company. We are a team of experts who excel in creating custom-built applications designed specifically for the unique demands of healthcare organizations and care providers. Our services leverage cutting-edge technologies and ensure regulatory compliance, giving you the confidence that your healthcare e-commerce solution is in the best hands.

Consulting

Our consultants collaborate with you to devise a strategy for implementing or enhancing your existing healthcare e-commerce solution, tailored to your specific needs. This approach can significantly improve your operational efficiency and patient experience.
Development

Our seasoned software developers are adept at crafting digital commerce solutions that are tailored to your needs. These solutions are equipped with a comprehensive set of features designed to enhance your healthcare commerce.
Personalization

At IT Medical, we are passionate about providing our customers with customized digital commerce solutions, which include features enabling personalized shopping experiences.
Integration

Our engineers ensure that advanced technologies, like payment gateways and customer support features, can be integrated into existing software infrastructures.
Data Analytics

We can integrate advanced analytical tools into your healthcare e-commerce platform, enabling you to understand your customers and streamline administrative processes.
Support & Maintenance

We can provide comprehensive support and maintenance services after we deploy your e-commerce solution, ensuring optimal functionality and maximum uptime.

The Role of Digital Commerce in Healthcare

The healthcare digital commerce market is growing rapidly thanks to its role in streamlining healthcare service delivery.

$1038bn

forecasted global healthcare digital commerce market value by 2030
Kings Research
20%

expected compound annual growth rate (CAGR) between 2023 and 2030
Kings Research
83%

of patients use search engines to find a healthcare provider
Digitalis Medical

The Advantages of Healthcare E-commerce

Expanded area of business

With IT Medical's e-commerce solutions, you can expand your business and attract new customers through online touch points.
Improved customer convenience

Our e-commerce solutions provide patients with a unique and convenient opportunity to purchase medication, equipment, or doctor consultations online.
Personalization

Contact customers directly and take complete control over your medical business development to cut the costs of third-party marketing or sales platforms.
Cost optimization

Speed up sales and order management and eliminate human factor mistakes by setting up automated retail workflows.

Our Healthcare
E-commerce Solutions

We implement custom or platform-based healthcare e-commerce software tailored to your organization’s line of business.

We develop e-pharmacies equipped with digital prescription features and integrated with payment gateways, marketing, and customer support tools.
We create responsive online stores for selling medical supplies and equipment powered by back-office automation features and analytical and customer care tools.
We deliver e-commerce solutions that enable patients to purchase healthcare services you offer, such as care packages, insurance plans, doctor appointments, and lab tests.
We build platforms equipped with video and audio conferencing tools to connect patients and medical professionals from anywhere.
We develop comprehensive retail hubs that can aggregate offers from healthcare services and medical equipment providers in one place.

Essential E-commerce Integrations

Patient portals include a range of essential features that support each step of a patient’s medical journey.

Payment Gateways

We connect your medical e-commerce solution with various secure payment options to make purchasing more convenient for customers.
Patient Portals

Through this integration, we enable your customers to obtain information about their health, schedule an appointment, receive prescriptions, and consult specialists in one place.
Logistics Services

We make the supply chain activities smoother and faster by setting up data transfer between your back-office e-commerce system and third-party delivery providers.
Insurance Management

We integrate with insurance management systems to optimize cash flow and streamline the settlement process with insurance companies for your customers.
Social Commerce

Through integration with social media platforms, IT Medical will help you attract new audiences, build a solid online presence, and deliver omnichannel customer support.
Analytics Systems

This integration enables you to gather and process vital data, analyze customer behavior, and assess your solution’s performance to make more informed business decisions faster.

AI in Personalized Recommendations

Recommend products based on purchase history and health conditions.

Suggest supplements or products that complement treatment
Recommend preventive products and services
Offer personalized health tips and actionable plans to improve health

AI Virtual Health Assistants

Prompt consultation booking and advice 24/7

Answer health-related questions instantly
Assist in diagnosis with AI support
Provide second opinions via AI analysis

AI-powered Telemedicine

Real-time monitoring of patient health using data from wearable devices.

Alerts for abnormalities
Continuous support for chronic disease
Remote patient monitoring

AI in Predictive Analytics

Guide stock decisions and promotional strategies with AI.

Predict seasonal product demand
Ensure adequate stock levels
Detect fraud in transactions

AI in Supply Chain Optimization

Adjust prices dynamically and optimize logistics.

Real-time discounts and promotions to improve sales
Loyalty rewards based on customer behavior
Optimize delivery routes with AI

Business Analysis

First, we analyze your digital commerce goals, requirements, and day-to-day business operations.
Planning

Our team can then outline an optimal healthcare e-commerce platform and develop a plan for deliverables.
Development

Our experienced engineers build and customize an optimal e-commerce solution.
Testing

Before launch, we thoroughly test the e-commerce solution to ensure functionality, usability, and acceptance.
Deployment

The team deploys the platform, integrates it with existing infrastructure, and performs further testing.
Maintenance and Support

Our maintenance team provides ongoing support, updates, and performance analysis.

E-commerce Solutions Core Features

We deliver dedicated e-commerce tools equipped with functionality that streamlines sales operations, facilitates fast and proactive customer service, and automates mundane tasks for your staff.

Order management
- Orders and reservations
- Real-time order tracking
- Automated order processing
- Online payments, and more
Product management
- Custom product catalogs
- Product information
- Product search & filtering
- Inventory management
Customer relations
- Customer segmentation
- Pricing and promotions
- Loyalty programs
- Experience personalisation
Customer service
- Customer support
- Self-service bots
- Social media integrations
- Product recommendations

Contact Us

Here's what you can expect to happen next:

After reviewing your project’s requirements, one of our experts will get in touch to schedule a call.
Upon request, we can promptly arrange an NDA to ensure the highest level of privacy.
You will receive a detailed project proposal with estimates, timelines, and our expert opinion.